Moon Bingo Review

Moon Bingo was launched back in 2010 and has almost 15 years of experience providing terrific bingo and slot games to UK players. This site is on the Dragonfish network, so for some players, its bingo lobby may seem familiar. There are 25 bingo rooms to play in at this site, as well as over 400 slot and Slingo games. Players can even access all of these popular games on the go from the downloadable iOS mobile app.

What you can also expect from Moon Bingo is a big welcome offer for new players, no withdrawal fees, popular payment options available such as PayPal and 24/7 customer support.

⚠️ Important Info

👍 What are the Pros and Cons of Moon Bingo?

There are both pros and cons to playing at Moon Bingo, including a big welcome, a downloadable mobile app and a lack of promos for returning players. Find out my full list of pros and cons of Moon Bingo below:

🤔 My First Impression of Moon Bingo

Moon Bingo is part of the Dragonfish network, so upon entering the bingo lobby, it looks very familiar. The theming of this site is a little confusing as it appears to be outer space themed but once inside the bingo lobby, the promo banner at the top of the page has a pirate theme.

Aside from the mixed theming, the navigation at this site is good. It is very user-friendly and both the bingo and slot games have lots of sub-sections so you can easily find the games that you are looking for.

Moon Bingo is, overall, a very simple site to navigate around and players should enjoy playing at this site.

🏆 Who Moon Bingo is Best For?

Moon Bingo is going to be best for players who want to play at a reputable bingo site with a big welcome offer and a downloadable mobile app.

For players who are looking to play at a site with a lot of experience, a good brand name and reputable software, then Moon Bingo is a great option. This site has over a decade of experience under its belt and is known for being a trustworthy site. It is great for players who are uneasy about gambling online with its well-known bingo brand name.

Moon Bingo also has a highly rated mobile app available to download on iOS devices, which means it is going to be best for players who love gambling on mobile and want to easily play their favourite games on the go.

Lastly, if players are looking for a great big welcome offer, then Moon Bingo has a great one for newbies. This includes both bingo bonus cash and free spins, so no matter what your preference is, this is a welcome offer that should appeal to every type of player.

🙅 Who is Moon Bingo Not For?

Moon Bingo is not going to be for everyone and if you do not want to play at a site with high wagering requirements or a lack of ongoing promotions, this will be a non-starter.

While the welcome offer is big and offers bonus cash plus free spins, the wagering requirements attached to the free spins are very high at 35x. This monetary amount may be too much to meet for some players and they will be better playing at a site with lower or no wagering requirements.

Furthermore, Moon Bingo is lacking in its promotions for returning players. The main promotion at this site is the loyalty programme but there are no other exciting promos to keep players entertained and coming back to deposit more.

🛡️ Trustworthiness and Safety

Moon Bingo has been around for over 13 years and is still going strong today. Any site that has over 10 years under its belt is clearly doing something right and is trusted by its players. What’s more, there are two big names behind Moon Bingo.

The first is its owner Broadway Gaming, who are based in Dublin and own more than 30 online bingo and slot brands. This includes sister sites such as Robin Hood Bingo and Silk Bingo. What’s more, Broadway Gaming owns the hugely popular Dragonfish platform which is widely known throughout the gambling industry as being one of the most popular and reputable bingo software brands.

Moon Bingo is licensed and regulated by the UK Gambling Commission, so it follows all UK laws and players can deposit here knowing it is safe. Payments are also protected during transactions at this site as it uses the latest SSL encryption technology.

Some players may still be hesitant to deposit at Silk Bingo. If this is the case, there is always the option to use an alternative payment method to your debit card such as PayPal. This e-wallet will allow you to make deposits and withdrawals on the site without having to enter any sensitive banking information.

Moon Bingo has been providing players with exciting bingo games for over 13 years and has the hugely popular Dragonfish bingo brand behind it, making it a site that players can join without having to worry.

Licensing and Regulatory Body: UK Gambling Commission

UK License Holder Name: Broadway Gaming Ireland DF Limited

UK License Number: 58267

📋 Sign-Up and Registration Process

Signing up to Moon Bingo is an easy process and can be done in just a matter of minutes:

1. Click ‘Join Now’ on the Moon Bingo homepage
2. Enter your date of birth, email, first name, last name and gender
3. Enter your mobile number, your occupation, your nationality, your address
4. Enter your username, password, and tick any marketing email boxes

After creating my account, I hit the ‘Deposit Now’ button to start the process of making my first deposit at Moon Bingo. I chose debit card as my preferred payment option to add to my account and then entered the debit card details. The next step was to choose how much I wanted to deposit at the site and I could deposit £20 by choosing ‘Other Amount’. There were also quick options to choose £30, £50 or £100. The site does try to make you increase your deposit to claim a bigger bingo bonus, but this is not required and you can stick to your original amount that you are comfortable with.

While I was able to have my information verified upon signing up, some players may have to submit additional documentation to confirm their identity. Documentation that you may have to upload includes your drivers license, bank statement, utility bills and passport. Here are the steps to complete this process:

1. Click on your username and then ‘Verification Portal’
2. Click on ‘General Documents’ where you can browse and upload your files

I found the sign up process at Moon Bingo to be very easy and I was able to make a deposit without any issues. What’s more, the verification process is simple to use for players who may have to upload documentation.

🎱 Bingo Game Selection

At Moon Bingo, you can find the following bingo variants available in the lobby:

• 90 ball
• 75 ball
• 52 ball

The site uses Dragonfish software to power its games and there are 25 exciting bingo rooms to play in. Some of the most popular games available at this site include Fluffy Bingo, Gold Blitz Bingo, Mystery Jackpot Bingo, The Grand and exclusive games like Money Penny and £777.

Live bingo games are available to play at Moon Bingo too and you can enjoy playing games such as Linked & Loaded 75, Flip It, Moonalicious, Gimme More and Penny Express.

Moon Bingo has a huge number of bingo rooms to play in and many players will be happy to see that this is predominantly 90 ball and 75 ball bingo games. It is also great to see so many live bingo games here with big progressive jackpots on offer. However, it would be good to see more bingo variants added to bring something different to the site and provide players with more choices.

🎰 Slot Game Selection

Moon Bingo has over 400 slot games available for players to spin from top software providers including:

• Big Time Gaming
• Eyecon
• Barcrest
• iSoftBet
• Quickspin
• IGT
• NetEnt
• Microgaming
• Gaming Realms

Players can enjoy a range of classic, video and jackpot slot games at this site as well as Slingo games. Top slot games available at this site include Big Bass Bonanza, Enchanted Prince, Fluffy Too, Secret Garden, Shaman’s Dream, Rainbow Riches, Agent Jane Blonde Returns, Break Da Bank Again and Gold Blitz. Jackpot slot games available at this site include Fluffy Mega Jackpot, Piggy Payout Jackpot, Fluffy in Space Mega Jackpot and Unicorn Bliss Jackpot.

Slingo games are incredibly popular and there are lots to play at Moon Bingo. This includes titles like Slingo Bells, Slingo Cleopatra, Slingo Deadliest Catch, Slingo Fire & Ice, Slingo Racing and Slingo Shark Week.

The range of games at Moon Bingo is nice and many of the world’s best software providers can be found here. The range of games will be suitable for many players, however, I would like to see a few hundred more slots added to the library as well as some thrilling live casino games to provide players with more options.

💰 What Bonuses and Promotions are Available?

New players can sign up to play at Moon Bingo and make their first deposit of £10 or more to claim a 200% welcome bonus plus 50 free spins. The max bingo bonus available is £100 and there are 4x wagering requirements attached. The free spins are eligible for Fluffy Favourites and Enchanted Prince. They are awarded over two days and are valid for three days with a max win cap of 25p per spin. The free spins have wagering requirements attached of 35x.

I found claiming the welcome bonus to be fairly easy as the bingo bonus cash was credited to my account after making a deposit. However, I do wish that the free spins had been credited at the same time, as I like the process to be as simple as possible.

Returning players are rewarded at Moon Bingo with the loyalty programme. The more you deposit and play at this site, the more you will be rewarded. As you play, you will meet different targets such as depositing a certain amount, winning a specific amount on slots or buying a specific amount of bingo tickets. When you complete these goals, you will collect trophies which then unlocks spins on the prize wheel. Spin the wheel to see what prizes you have won.

While the welcome bonus is good at Moon Bingo, the high wagering requirements are going to be something that players want to consider before signing up to play. What’s more, the lack of ongoing promotions for returning players is very disappointing as this is what keeps a bingo site fresh and interesting. Ideally, I would like to see more promotions for returning players added to the site in the future.

🎫 Ticket Prices and Purchasing

No matter what your budget is, there is a bingo game for every player at Moon Bingo. If you have a bigger budget, you can opt for games with ticket prices as high as £1 or you can opt to play penny games. What many players like about Moon Bingo is that there are also plenty of free bingo rooms including the Most Loyal room, the Long Term Loyalty room and The Supreme room.

I decided to try the Moonalicious 75 ball bingo game. On the left hand side of the screen, I was able to purchase my bingo tickets using the + and – buttons. After setting the number of bingo tickets that I wanted, I hit the green ‘Buy’ button to confirm the transaction. A quicker way to purchase tickets is to click on the numbers 24, 48, 72 or 96 and then buy as this will award you that number of bingo tickets for the game. Players also have the option of selecting particular bingo tickets which are displayed on screen.

Dragonfish is very user-friendly bingo software and makes it easy for all players, but particularly beginners, to get started playing bingo. The game begins with the tickets laid out on screen for you to see as they are daubed when the numbers are called.

📳 How Did Moon Bingo Perform On My Mobile?

Moon Bingo performed well on my mobile device. I tested out the site on my Apple iPhone SE and had no problems. The site is mobile-friendly and the range of games are designed using the latest HTML5 technology. This means they will adapt to different devices to provide the same high quality, no matter where you are playing them from. The games all worked perfectly fine and I had no issues with loading them, the graphics or any glitching.

If you prefer to play on the go, then a site that is not mobile-friendly is not going to work for you. The good news is that the vast majority of bingo sites are now optimised for mobile. However, not all have a mobile app which Moon Bingo offers.

Overall, I had no complaints about accessing the Moon Bingo site on my mobile browser. I found it worked perfectly and the site looked similar to what I experienced on my desktop PC, making it easy to jump right in and quickly get started playing the games that I wanted.

📱 Is there a Mobile App?

Yes, there is a Moon Bingo mobile app which is available to download on iOS devices. The app is very well received amongst players as it has 212 ratings, giving it an overall score of 4.1 stars out of 5.

The site advertises a mobile app available to download on Android devices. However, I tried to find this in the Google Play store with no success. The Moon Bingo Android app may once have existed but this no longer appears to be the case.

Having a mobile app available to download is a major advantage for any bingo site. This site will certainly appeal to those who prefer to access their favourite bingo and slot games on the go.

💬 Chat Rooms and Community Interaction

Online bingo has managed to capture the same lively social scene as physical bingo halls, but some have managed this better than others. The bingo games on this site are part of the Dragonfish network, which is known for its lively community of players. This makes these games extremely popular with players who love the social element of bingo.

Inside the bingo rooms at Moon Bingo, players can check out a range of fun chat games. In these games, you could even win some extra prizes! Here are the chat games available at Dragonfish:

• Fly Me to Vegas
• Mirror Mirror
• Hangman
• Take or Share
• Twins
• Pot Luck
• We Are Lost
• Hot Number
• It’s Odd
• Higher or Lower
• Sunshine & Thunder

I played inside some of the bingo rooms in the afternoon but I did not find the chat rooms to be particularly busy. However, this could be due to the time of day I was playing or the rooms I was playing in, as most players love the community side of Moon Bingo and Dragonfish sites.

The Moon Bingo Facebook page is another great place to partake in the online bingo community. It has over 13,000 followers and is regularly updated with all of the site’s latest exciting promotions.

Dragonfish is known for its friendly chat rooms and while my experience was that the rooms were quiet, I think at other times of the day it will be much livelier.

💳 Deposits and Withdrawals

The range of payment methods available at Moon Bingo includes:

The minimum deposit at Moon Bingo is £10 and the minimum withdrawal is £5. Withdrawals can take up to two working days to complete and there are no fees to worry about at this site.

There is a nice range of payment methods available at this site and I was very happy to see PayPal here, but the site could offer more such as Paysafecard. What’s more, a big advantage is that there are no withdrawal fees but unfortunately, the withdrawal processing time is quite long at up to 48 hours.

🗣️ What is Customer Support Like at Moon Bingo?

Moon Bingo has three options when getting in touch with the team:

• Live chat
• Email
• Telephone

The live chat service is available 24/7 which will make Moon Bingo even more appealing to some players. However, I tested out the live chat service at Moon Bingo and found it to be very slow. After waiting around 10 minutes to be connected to an agent, I decided to leave the chat.

The telephone customer support at this site is available from 08.00 – 00.00 and the number to call is 0808 238 9836. There is also an email address to contact the team which is [email protected].

There is no Frequently Asked Questions section at Moon Bingo, which is a little disappointing as this is usually a great way to quickly find out the answer to a query without having to get in touch with the customer support team.

⭐ Are There Any Unique Features at Moon Bingo?

Moon Bingo is a standard Dragonfish bingo site, so most of what you can find here is also offered at other bingo sites. The site does have a bingo room named after it, Moonalicious, which players can enjoy and if you want to access even more slot and casino games, then you can check out its sister site, Moon Games.

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💡 My Final Thoughts on Moon Bingo

Moon Bingo has been around for a long time and has become a staple in the online bingo community. As this site uses the popular Dragonfish software, players may be familiar with its range of bingo games with 25 rooms to play in. What’s more, there are over 400 slots and all of these games can be easily accessed on the go from the mobile app. It is also great to see that this site offers 24/7 customer support, no withdrawal fees and popular payment methods like PayPal.

However, Moon Bingo does lack in some areas where other bingo sites excel. This includes its high wagering requirements when other sites have no wagering requirements and its lack of promotions for returning players while alternative bingo sites have a large range of thrilling offers for loyal players.

Beginners to online bingo or those who want access to a wide range of 90 ball and 75 ball bingo games are going to want to check out Moon Bingo. This is a reputable Dragonfish bingo site that will appeal to many but those who want more bingo variants, live casino games and lower wagering requirements may want to look elsewhere.

❓ FAQs