PlayUK Casino

Launched in 2018 and a brand of Grace Media Ltd, PlayUK has really impressed since appearing on the market and with a vibrant, striking website, it is easy to see why so many players are attracted to it. This review looks at a number of the main factors of an online casino and all information provided is accurate and unbiased so that you may come to a balanced decision about whether you would enjoy the services.

Welcome Bonuses/New Customer Offers

A highly attractive sign up bonus features either a cashback reward of up to £200 or 50 free spins for new players at PlayUK in what is one of the most attractive offers currently on the market. This carries a minimum deposit of £10 and free spins are on selected slots, though it is worth reading the full terms and conditions so that you know the ins and outs before committing.

Casino & Slot Games

With a comprehensive selection of slots and games for players of all abilities and to suit a number of different preferences, there really is ample choice.

A great variety of slots includes everything from classic favourites such as Gonzo’s Quest and Rainbow Riches to blockbuster branded slots based on films and television series including Lara Croft and Breaking Bad, plus a range of highly interactive video slots.

An offering of 18 table games features variations of roulette, blackjack, punto banco plus Texas Hold ‘Em and Oasis Poker. While there definitely could be more choice, this is still quite good and there is no reason to suggest that this won’t increase in the future.

With five Live Dealer games which is split between blackjack and roulette just in the latter’s favour, there is definite scope to improve on this and develop their Live Casino, taking it to the next level. There are however, quite a number of jackpots to be won each day, all varying in amounts, with the slot games changing at the casino’s discretion.

Game Software Suppliers

PlayUK offers customers a vast amount of games and slots to suit all of their needs and as such invests considerably in technology to ensure that gameplay desires are satisfied to the fullest. As a result, PlayUK partner with no less than 29 game providers, including heavyweights NetEnt and Microgaming, as well as Foxium, Lightning Box and Iron Dog. A full list of suppliers can be found on the left hand menu bar on their website.

VIP/High Rollers

The VIP club at PlayUK features four different tiers in total, from silver, gold, premiere and elite. In order to qualify for the lowest, you need to have deposited a minimum of £2,000 to start gaining access to some of the benefits, which include a personal account manager, exclusive promotions and reloads, faster withdrawal times, higher deposit limits and VIP status for life.

Payment Methods

All PlayUK, customers have a range of different payment options available to them, including the standard Visa, Mastercard and Maestro, e-wallets; Skrill and Neteller, mobile apps; Trustly and Zimpler, payment gateway; PayPal and the technologically innovative paybyphone method, supplied by Boku. You are also able to use the prepaid method of a paysafecard.

While deposits are immediate, the average withdrawal time is between three and five working days depending on your bank, while for e-wallets, this can take up to 24 hours.

Security

Using cutting edge encryption technology, PlayUK ensures that all customer details are kept completely secure, which includes financial transactions. Licensed and regulated by the UKGC (UK Gambling Commission) as well as the Gibraltar Gambling Commission, regular checks are made on the website to ensure that it meets all of the requisite standards.

Mobile

The design of the website and the use of visually friendly colours, make for an aesthetically pleasurable mobile experience, with top notch navigation and highly user-centric. With most of the games and slots specially created for mobile play anyway, PlayUK is ahead of the game in that respect and delivers a highly engaging
mobile experience.

Customer Support

Providing a number of options to help customers, the most popular is the Live Chat function that is available from 8:00 am until midnight (UK time). PlayUK endeavour to answer all email enquiries within 24 hours, while customers can also phone or get in contact via post. Failing that, there is a highly informative FAQs section.